Great Expectations of Lake County

Our Mission

Great Expectations is comitted to securing for all people with disabilities the opportunity to choose and realize their goals of where and how they learn, live, work and play.  Great Expectations and its employees are further committed to reducing incidents and limiting the consequences of disabilities through education, advocacy, and the support of families, friends and community.

                                                                                                                                         

PROVIDING AFFORDABLE HEALTHCARE 24 HRS. PER DAY

Our agency provides multiple services and different rate options.  Just check our RATES AND SERVICES section.  With different options to best serve you, you can make a confident decision in receiving the upmost of care for you and your loved one.  We also offer free face to face consultations that can be done in the privacy and comfort of your own home. 

Providing Quality Healthcare for Medicaid Waiver Participants and Homemaker-Companion Services for private pay individuals.

With a variety of experienced staff, you will have options to choose the member of our team who best suits your needs.  All of our staff are background screened and have come to us with impeccable credentials.  Our agency is licensed with The Agency for Healthcare Administration, and Agency for Persons with Disabilities.  We are also insured and bonded for your protection.  Please check out, the ABOUT US section for more information on our agency and our team members.

Things to Consider When Choosing a Provider

As always, it is imperative that you have the knowledge to ensure that you and your loved ones are receiving quality care from a qualified provider.  Here are some tips when looking for a provider or agency to meet your expectations.

* Make sure that your direct care staff have had a local and federal background screening with no disqualifying offenses.

* Request to see proof of general and professional liability insuarance.  This protects you in the event that there is ever an accident.

* If you are looking for a provider to furnish transportation services, please ensure that your provider has the adequate 100,000/300,000 commercial automobile insurance and is registered with the local Transportation Authority as per the Medicaid Waiver requirements.

* Request proof of direct care staff required training to ensure that the professional you choose has the educational requirements needed for their position.  These may include but are not limited to: CPR and First Aid, Zero Tolerance, Introduction to Developmental Disabilities, Health and Safety, Core Assurances, HIPPA, Choices and Rights, Development and Implementation of Documentation for each service provided, The Medicaid Waiver Handbook, Service Specific Training, Training on The Reporting of Abuse, Neglect and Exploitation, HIV/AIDS Training and Training Specific to The Needs and Characteristics of Individuals Served.  If a direct care staff is providing Supported Living or Supported Employment Services, request to see proof of their certifications to provide those services.

* Before deciding to go with an agency, please confirm with that agency, or your local Agency for Persons with Disabilities office as to whether the agency hires employees or uses private contractors as direct care staff to provide the services. If an agency is hiring private contractors, please do keep in mind that as private contractors they have less accountability with the contracting agency.  Also, if a direct care staff is privately contracted through an agency please confirm with your local APD office as to whether this individual has a provider number, and if not, whether the individual has met all provider qualifications and training requirements.  It is also a good idea to ask for proof of the contracted individual's certificate of liability insurance and required vehicle insurance as well as those of the contracting agency.

Upcoming Events

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Testimonials

  • "my sister has been a client since 1995. she spends most weekends at the house and seems to enjoy herself. this also provides me some alone time as well and i know she's in good ..."
    Linda Palermo
    guardian/sister
  • "RE: TRANSPORTATION SERVICES.............. MY CLIENT TOLD ME TODAY, THAT THE SERVICES HE IS RCVG FROM YOUR AGENCY ARE EXCELLENT (ON TIME AND NEVER MISSED ONCE)..."
    Jose Osario
    Waiver Support Coordinator